Frequently asked questions

What is Vaultr?

Vaultr is a minimalist brand focused on premium everyday essentials. We design clean, functional products that combine protection, durability, and modern aesthetics — made to fit seamlessly into your daily life.

How does your product/service work?

Our products are designed in-house and produced on demand through our manufacturing partner, Printful. This allows us to ensure consistent quality, precise craftsmanship, and responsible production for every order.

How long does delivery take?

Orders are produced within 2–7 business days and delivery can take up to 25 business days, depending on your location and local customs.

You’ll receive a tracking number as soon as your order ships.

How can I contact you?

Reach us anytime via our contact page or at contact@vaultr.gg. Our team is happy to assist with products, orders, or shipping.